State Police to hold dispatcher exam

PHOTO PROVIDED Communications Specialist Michele M. Maddix answers a phone in the specialists’ dispatch center at the New York State Police’s Lewis barracks. Applications for the upcoming specialist exam must be postmarked no later than Nov. 26.

PLATTSBURGH — For North Country residents looking for a new calling, a job could just be an exam away.

The New York State Police will be holding exams for communication specialist positions across the state. The exam for Troop B will take place on Jan.11, 2020, at SUNY Plattsburgh.

Communications specialists respond to calls turned over to State Police from county dispatches and send officers to the calls as needed, according to State Police Troop B Public Information Officer Trooper Jennifer Fleishman.

“(You need) excellent communication, phone handling and data entry skills, while being expedient and efficient,” Fleishman said.

The only requirement to apply for the exam is a high school diploma or an equivalent, Fleishman added.

It’s the first communications specialist exam since 2014, Fleishman said, with several available positions up for grabs with a starting salary of $38875, jumping to $43,484 after a probationary year.

The exam will consist of both a written portion to test knowledge of things like coding and decoding information, following directions on maps and name and number checking, as well as a performance portion that applicants will take part in if they pass the written part.

The performance section will “test your ability to enter the basic kinds of information” that personnel must process in fire services, emergency medical services (EMS), and police services settings, according to the announcement.

The application for the exam, as well as full details about the test, can be found at tinyurl.com/yy2wg63p.

The application must be printed, filled out and mailed in with a $5 money order, postmarked by Nov. 26 to be considered. The processing fee can be paid by money order only.

"A career as a communications specialist is so unique, in that every day is different and you never know what you will encounter, or who is going to call for help," Fleishman said. "If someone is looking for a diverse experience every time they come to work and has a desire to help the public when they are in need, they should sign up to take this exam."

Email Ben Watson: 

bwatson@pressrepublican.com

Twitter: @BenWatsonPR

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