PLATTSBURGH — City of Plattsburgh officials are warning residents of an apparent scam going around regarding accounts from the Municipal Lighting Department.
MLD Manager William Treacy said some MLD customers called to say they received telephone calls from someone claiming to be from MLD.
The caller told the customers that their electricity was going to be cut off immediately for nonpayment if they did not provide a credit card number.
If the customer told the caller that the account was paid up in full, the caller then told the customer that they needed a commercial meter installed, and the customer must pay an immediate deposit or their power would be shut off.
The caller identification number showed as 563-2200, which is the MLD main number, but Treacy said the calls did not come from MLD.
"They are spoofing our number as part of the scam," he said.
Treacy said he had heard that a similar scam was taking place in Massena a few months ago.
"It appears that it has now moved into Plattsburgh," he said.
Mayor James Calnon said MLD customers should not provide any personal information to callers.
"No legitimate business or government agency is going to ask for your personal information on a phone call," he said.
"People should always be suspicious when something like that happens."
Calnon said anyone getting questionable calls should report them to MLD and call police.
"These scams are getting more and more sophisticated, and people should be aware," he said.
"No one from the city is making these calls."
Email Joe LoTemplio: firstname.lastname@example.org