October 27, 2013

Business briefs: Oct. 27, 2013


New manager

PLATTSBURGH — Aimee Arts has been named assistant store manager for AT&T’s company-owned wireless store on Smithfield Boulevard in Plattsburgh.

A 13-year wireless veteran, Arts has held various sales-leadership positions with AT&T and completed AT&T’s Retail Management Development Program.

“I’m very proud of Aimee’s accomplishments within our retail operations and have every confidence she will continue to provide our customers with a great service experience,” said Joe Pinkans, director of sales for AT&T, New York. “Aimee grew up in the area and clearly understands what her neighbors and small-business owners need when it comes to today’s latest wireless products and services.”

Arts holds an associate’s degree in Humanities from Clinton Community College.

“I’m so honored to be serving the community with a team of seasoned sales professionals who provide customers with a top-notch store experience and technical support,” Arts said.

Designation earned

WILLSBORO — Richard Yeager of NY Living Realty has been awarded the GRI designation by the New York State REALTOR Institute. He received this honor after successfully completing 90 hours of residential real-estate education meeting the rigorous standards established by the National Association of REALTORS.

The REALTOR Institue of New York, which is conducted by the New York State Association of REALTORS, was developed to satisfy the need of a more comprehensive and effective learning experience in various phases of real estate. By taking courses offered by the Institute, a REALTOR or REALTOR associate can become a more competent professional, render broader and more effective service and elevate the standards of the real-estate industry.

The GRI (Graduate REALTOR Institute) is conferred upon REALTORS and REALTOR associates successfully completing all the requirements of the institute program.

NY Living Realty is located in Willsboro and helps people throughout the North Country with their real-estate needs.

Insurance workshops

PLATTSBURGH — The North Country Chamber of Commerce and its partner chambers are offering free workshops on What You Need To Know About Changes in Health Insurance.

Each workshop will feature a presentation on the Affordable Care Act and the new state health insurance exchange by the Adirondack Health Institute and a review of the plans and choices available for 2014 by a licensed health-insurance specialist from the Plattsburgh-North Country Service Corp., the North Country Chamber’s health-insurance service.

The upcoming workshops are as follows:

Malone: This Tuesday at 10 a.m. at the Village of Malone meeting room, 16 Elm St., hosted by the Malone Chamber of Commerce.

Schroon Lake: Friday, Nov. 8, at 10 a.m. at the Schroon Lake Town Hall, Leland Avenue, hosted by the Schroon Lake Chamber of Commerce.

Ticonderoga: Tuesday, Nov. 19, at 4 p.m., at the Ticonderoga Area Chamber of Commerce, 94 Montcalm St., hosted by the Ticonderoga Area Chamber of Commerce.

The workshops are open to both employers and individuals. The Service Corp., a subsidiary of the chamber, is a fully licensed health-insurance agency providing services in partnership with chambers throughout the North Country. Its specialists are approved to assist groups and individuals with health insurance in the new market, both within and outside of the new state exchange system.

The workshops are free. Pre-registration is requested for planning purposes. Interested businesses or individuals may attend any workshop that is convenient for them, or may contact the North Country Chamber for more information or an appointment. To register, call 563-1000.

Award received

PLATTSBURGH — Northern Insuring Agency Inc. has received the Galliard Excellence Award at the Galliard Group 2013 National Gathering in Minneapolis.

The award recognizes Northern Insuring for demonstrated excellence in family business governance. This includes leadership in the integration of a strategic plan, succession plan and family governance plan. According to Galliard, the planning makes the business and family stronger, thereby giving each greater opportunities for long-term success.

Planning has been a part of Northern Insuring’s culture since its inception in 1930. E. Glenn Giltz (president from 1941 to 1985) set the standard of a smooth transition to Rod Giltz (president from 1985 to 2008 and chairman from 2008 to present), and in turn Rod has carefully structured a succession plan to Randy Giltz (senior vice president) and Deena Giltz McCullough (president from 2008 to current).

Since 2010, and with Galliard’s guidance, everyone at the agency level has been involved in strategic planning and the follow through is one reason why Northern Insuring has received accolades from Galliard.

“While many businesses will start the process, it is a rare few that will continue year after year, continuing to look for ways to improve, succeed, grow and have fun,” said Deena Giltz McCullough, president and CEO. “We have incorporated all of these elements into our strategic plan and this is due to every employees’ involvement here as leaders, team participants and supporting the plan through everyday work efforts.”

Most recently, the family has added family governance and an integrated process of succession planning to the regular discussions.

For more information, contact Northern Insuring at 561-7000, (800) 807-6542 or

Resort honored

LAKE PLACID — For the second consecutive year, guests have placed Mirror Lake Inn Resort and Spa in Lake Placid at the top of the list in the Northeast for the Conde Nast Traveler Readers’ Choice Awards.

In its rating of the 20 best properties in the region, the AAA-rated Four Diamond resort and accompanying Four Diamond dining establishment, The View Restaurant, on the shores of Mirror Lake in Lake Placid received the highest honors.

The magazine’s Readers’ Choice Rating scored the Mirror Lake Inn at 93.8 out of 100 points. This number one listing will be found in Conde Nast Traveler’s Best in the World issue, soon to appear on newsstands.

“When guests tell you that you are the best at what you do, they are recognizing the level of commitment and respect that our employees have for them,” said Mirror Lake Inn owner Ed Weibrecht

One year ago, Mirror Lake Inn was also named Conde Nast’s top ski hotel in the Northeast and was included in the publication’s 2013 Gold List.

“As years go by, guests at Mirror Lake Inn become family, not only to Ed and me, but our staff as well,” said owner Lisa Weibrecht, Ed’s wife. “Their experience is created by our wonderful employees who make sure each visitor has the best experience possible.”

Mirror Lake Inn Resort and Spa’s overall reader rating of 93.8 placed it ahead of such iconic Northeastern properties as the Stowe Mountain Lodge and Stoweflake Mountain Resort and Spa, both in Vermont; The Sagamore in Lake George; and the Omni Mount Washington Resort in New Hampshire.

Montreal promotion

PLATTSBURGH — The Adirondack Coast Visitors Bureau, a division of the North Country Chamber of Commerce, iscontinuing its aggressive outreach to the Montreal market by exhibiting at the International Tourism and Travel Show at Place Bonaventure in Montreal this weekend. This is the seventh consecutive year the bureau will be exhibiting at the show, which attracts more than 25,000 travelers.

“People attending the show are most interested in outdoor recreation and agricultural experiences, so it’s a great opportunity to remind them of all the outdoor activities available on the Adirondack Coast and introduce them to the newly appointed wine trail.” said Kristy Kennedy, vice president of marketing for the North Country Chamber of Commerce.

PenAir and area businesses will be joining the bureau at the show.

The bureau, a division of the chamber, was established in 1994 as the official-tourism promotion agency for the travel and tourism industry in Clinton County. The bureau contributes to the county’s economic development and quality of life by promoting the region as a destination for leisure and group travel with a particular focus on history, agriculture and outdoor recreation including cycling, paddling, fishing, boating and skiing.

For more information, contact the Adirondack Coast Visitors Bureau at 563-1000 or visit

Tickets available

PLATTSBURGH — The North Country Chamber of Commerce is inviting area residents to the most delicious event of the year.

Taste of the North Country will be held on Nov. 7 at the SUNY Field House. This event combines a food and beverage tasting experience with an auction. The auction preview begins at 5 p.m., followed by the silent auction and tasting from 5:30 to 7 p.m.

Auctioneer Steve Martin and MC Matt Boire will cap off the evening with the Live Auction at 7.

Attendees will enjoy sampling specialties from area restaurants and vendors while they bid on hundreds of auction items. Restaurant gift certificates, jewelry, artwork, savings bonds, greens fees, gas cards and gift baskets are just a few of the many things up for bid. To see a complete list of vendors and auction items, visit

Tickets to Taste of the North Country are $12 per person before Nov. 1 or $18 after. Sponsored by Excellus BlueCross BlueShield, TD Bank and LaQuinta Inns & Suites, this event is open to everyone. Those under 21 must be accompanied by an adult.

Call the chamber at 563-1000 or visit to purchase tickets.

Economy impacted

LAKE PLACID — As organizers prepare for next year’s 25th edition, the Lake Placid Summit Lacrosse Classic has taken its place among the top events hosted in the Adirondack region. From an economic standpoint, the week-long competition in August has become another engine for area businesses alongside the Lake Placid Horse Show and the Ironman Triathlon.

Figures provided by the Lake Placid Convention and Visitors Bureau and Regional Office of Sustainable Tourism estimated direct spending for 2013 at $4.2 million. The events start with a scholastic tournament, which finds youth accompanied by family, and gradually segues into adult tournaments spanning all age groups.

“The tournament began, humbly, with seven teams in 1990,” said tournament organizer George Leveille. “Now we have grown to a full week of competition with Monday and Tuesday being just as robust as Saturday and Sunday, and our demographic now extends from 14-year-old boys and girls to 60-year-old men.”

James McKenna, president of the Regional Office of Sustainable Tourism and the Lake Placid CVB, noted the tournament’s impressive growth.

“The commitments by the Lake Placid Summit Lacrosse organizers over the last 24 years are impressive for both the sport of lacrosse and tourism in the Lake Placid market,” he said. “The event has matured into one of the premier events in Lake Placid and has a significant economic impact to the region. We look forward to celebrating 25 years of the event next year.”

The 2013 edition of the tournament welcomed 221 teams in 18 divisions involving 4,845 athletes and officials. Additionally, there were thousands of friends, family members and supporters in tow.

The 2014 tournament is set for Aug. 4-10 with more than 500 scheduled contests. It will include 86 boys’ and girls’ teams and 145 men’s and women’s teams. There will also be several activities scheduled to celebrate the 25-year history of the event including an exhibition game featuring players who participated in the first event in 1990.