July 31, 2013

Charter offers high-tech router

PLATTSBURGH — Charter Communications has introduced a high-performance router that allows access to the firm’s high-speed Internet for all of a customer’s high-speed devices.

Wi-Fi can be overtaxed when an older router is used for multiple devices, a press release from Plattsburgh-based Charter said.

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“The Charter WiFi router is the heart of a home’s network, responsible for powering our fast Internet speeds over Wi-Fi,” Charter Senior Vice President of Product and Strategy Rich DiGeronimo said. 

“Faster speeds required a better router. We selected this router after extensive testing against a variety of high-performance Wi-Fi equipment.”

The router uses high-powered radios to improve range, the release said, and it also offers dual band concurrent operation so customers can take advantage of the less-congested 5.0GHz frequency band. 

At the same time, it operates a network on the 2.4GHz band to make sure devices that are not 5.0GHz capable can still connect. 

“Charter is the only Internet Service Provider amongst its competitors that provides customers with a dual band concurrent Wi-Fi solution,” the release said.

New and current customers can sign up for the router, which comes with 24-7 support by specially trained technicians.

Customers must subscribe to one of the company’s current Plus (30Mbps) or Ultra (100 Mbps) Internet speed tiers.  

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