The bag didn’t contain an explosive, but a rock.
After making off with $2,000, Keitz encountered State Police Trooper Michael Andre on the Jackrabbit Trail, about 5 miles from the bank.
Andre was looking for him.
When Keitz pointed a silver-colored toy gun at Andre, he shot him in self-defense.
Keitz recovered in the hospital and underwent psychiatric evaluation, pleading guilty to robbery and grand-larceny charges in Essex County Court. Although he originally faced up to 25 years in state prison, he was sentenced to two to four years on a plea bargain.
From behind a glass partition in December 1999, Keitz told the Press-Republican that he was depressed and committed the robbery in hopes that police would kill him.
Reyell also recalls dispatching police to a burglary in progress several years ago in Indian Lake. It was 3 a.m. and in the middle of a blizzard, he said.
Someone was hammering on the front door of a house that was basically in the middle of nowhere, he said.
The mother was hiding upstairs in a bedroom, and her daughter was crouching behind the couch with an unloaded pistol, Reyell remembered.
Troopers were so far away that it took 40 minutes for them to arrive at the house.
”Those are the calls that stick with you,” Reyell said.
Owen has dispatched so many incidents in her 27 years as a dispatcher that nothing really stands out in her memory, she said.
Although it’s rare, sometimes dispatchers have to talk people through an emergency medical procedure, such as the administration of CPR at the scene of a car accident.
Luckily, EMTs usually arrive within minutes, Reyell said.
These instances are rare, and the Emergency Medical Dispatch protocol manual is so seldom used that it is covered by a thin layer of dust. Dispatchers receive basic medical training, and the manual walks them through a variety of medical emergencies from gunshot wounds to a pregnant woman in labor.