PLATTSBURGH — A sweet North Country business is expanding yet again.
Global Sugar Art Owner Alan Tetreault said he will be moving from the present location on Route 3 to 20,000 square feet of space on Military Turnpike in November. Both locations are in The Development Corporation’s Air Industrial Park.
“They are renovating the interior and exterior for us right now,” he said.
The company has more than 9,000 cake, cooking and candy-making products and supplies available and sends orders to 140 countries around the world. The company is shipping 300 to 600 orders a day.
“We have everything. If they make it, we have it,” Tetreault said.
The new location will allow for a re-organization of the pick-n-pack operation. It will involve the use of scanners and have the most popular products positioned for easiest access.
Tetreault said he and two other cake designers record on-line tutorials. The step-by-step process of cake decoration is sent to their customer base every week.
Global Sugar Art has made numerous YouTube video tutorials. Other video tutorials are available on the company website.
Between those two mediums, Global Sugar Art is attracting 1,000 visitors a day.
“We teach customers how to decorate free of charge on the Internet,” Tetreault said.
The company is also on Facebook. Its following there is even larger, Tetreault said.
Global Sugar Art carries six different types of rolled-fondant icing. The frosting is rolled out to the desired size and then placed on the cake all at once to create a smooth finish.
It used to take years to learn the skills needed at the highest levels of cake decorating. With rolled fondant icing, a person can learn to produce a nice finished product after only a few tries, he said.
Efforts are underway to develop products to be sold under the Global Sugar Art name, including fondant, sugar flowers, packing materials, food colorings and more, he said.