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November 13, 2012

Plattsburgh Social Security Office curtails hours

PLATTSBURGH — Effective Monday, Nov. 19, the hours at the Plattsburgh Social Security Office will be shortened.

The office will be open to the public 9 a.m. to 3 p.m. Monday through Friday, a reduction of 30 minutes each day.

In addition, beginning Jan. 2, 2013, the office will close to the public at noon every Wednesday.

While agency employees will continue to work their regular hours, the shorter public window will allow them to complete face-to-face interviews and process claims work without incurring the cost of overtime, according to a news release from the Social Security Administration.

“The significantly reduced funding provided by Congress under the continuing resolution for the first six months of the fiscal year makes it impossible for the agency to provide the overtime needed to handle service to the public as it has done in the past,” the news release said.

In addition, on Nov. 23, the day after Thanksgiving, all Social Security field offices will be closed to the public. On that day, as was done last year, employees will focus on reducing backlogged workloads.

Most Social Security services do not require a visit to a local office. Many can be done online or by phone, including applying for retirement, disability or Medicare benefits; signing up for direct deposit; replacing a Medicare card; obtaining a proof-of-income letter; and recording a change of address or telephone number.

See the website socialsecurity.gov or dial the toll-free number (800) 772-1213 for help.

People who are deaf or hard of hearing may call TTY number, (800) 325-0778.

Many online services also are available in Spanish at www.segurosocial.gov.

 

 

 

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