“This is an awesome staff. They’re pretty amazing,” Kim said.
They plan to support the employees’ continued training efforts so they can stay on top of the latest innovations and technology.
“We want to develop the expertise of the staff even further,” Kim said. “They’ve invested in Maui North and we want to invest in them.”
The staff includes managers Chris Sharrow and Rob Vidile, who have been at the store for 11 years and seven years, respectively.
Sharrow said that for the last couple years, they have been the most visible faces at the shop.
“They’re (customers) used to seeing us,” he said, adding the transition has been seamless.
The shop could soon see some new high-end equipment and apparel lines to go after that market.
“We’re growing. With the new owners, I think it’s going to expand even more,” Sharrow said.
The Manions plan to get more involved with some community events and organizations, such as the Adirondack Cycling Team. Dennis plans to start attending Plattsburgh Downtown Association meetings and would like to see if they could showcase Warren Miller films each year, possibly at the Strand Theatre.
Other possibilities include sponsorship of downtown rail-jam events for skiers and riders to show off their skills. They also want to support Beartown ski area as much as possible.
To expand marketing
Kim said they would also like to expand their marketing efforts, particularly to the Canadian market and through increased use of social media.
They also welcome input from customers on what they would like to see available at Maui North.
The Manions left the area after high school and have lived in a variety of locations. That included two years in Egypt before they returned to Plattsburgh five years ago. Dennis worked for Bechtel in Montreal until he retired and landed a job at New York State Electric and Gas, while Kim works as a business adviser at the North Country Small Business Development Center.