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December 21, 2013

Better Business Bureau: Don't panic over Target breach

BUFFALO — The Better Business Bureau has advice for Target customers who are concerned that their credit or debit cards may have been compromised by the data breach announced by the retailer this week.

“If you used a credit card at Target in the past few weeks, don’t panic,” advises Warren Clark, president of the Better Business Bureau serving Upstate New York. 

“You are not liable for any fraudulent charges on your account, and there are some simple things you can do to make sure your card was not used fraudulently.

“Target has issued a warning for consumers and is working with banks and credit-card issuers to alert them to which numbers were stolen,” he added. “You can expect to hear from your bank if your card information is identified as having been compromised, and you can always call the customer service number on your card if you have a question.” 

BBB suggests the following advice.

For those who shopped at Target with a credit card:

▶ Monitor your credit card statements carefully (go online; don’t wait for the paper statement). 

▶ Report a fraudulent charge to your bank or credit card issuer immediately so it can be reversed and a new card issued. 

▶ Keep receipts in case you need to prove which charges you authorized and which ones you did not. 

PREEMPTIVE PROTECTION

The same tips go for those who shopped at Target with a debit card, but they also should “pay very careful attention to (their) account, as debit cards do not have the same protections as credit cards and debit transactions withdraw funds directly from your bank account. 

“Contact your bank for more information,” the Business Bureau said. 

“You can preemptively request a new debit card or put a security block on your account.”

‘DON’T CLICK LINKS’

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